So far my skin isn’t responding well to this product. Extremely drying, as soon as I apply it the lines on my face deepen. What am I doing wrong?
Hi there,
Thank you for sharing your experience with the SkinMedica Retinol Complex. Retinol can sometimes cause dryness and irritation, especially in the beginning. We recommend starting with a lower concentration and gradually increasing as your skin adjusts. It's also important to use a moisturizer after applying the retinol to help with any dryness. If you continue to experience deepening lines, we suggest consulting us for personalized advice. We're sorry to hear that your skin isn't responding well to the product. We hope this helps and please don't hesitate to reach out to us for further assistance.
Best,
Customer Service at SkinMedica
I typically utilize the Neocutis product line; however, I opted to try something new. I purchased the SkinCeuticals Advanced Skin Brightening Set with the hopes that it would improve my uneven skin tone, among other concerns. After utilizing the Phloretin CF for less than one week, my entire face broke out, and I have red bumps. Furthermore, the Photo A+ Brightening Treatment pills rather than absorb into the skin. This is disappointing considering the price of these products. I will stick with Neocutis.
Hi there! Thank you for taking the time to leave a review. We're sorry to hear that our Advanced Skin Brightening Set did not meet your expectations. We understand how frustrating it can be when a new product causes irritation. We always recommend patch testing new products to ensure they are suitable for your skin type. We would also love to help you find a solution and make things right. Please reach out to our customer service team, and we will be happy to assist you. Thank you for your feedback, and we hope to have the opportunity to make things right for you.
I love this whole line of skincare but the moisturizers are my favourite.
I use them morning and night for soft skin.
When I wake up in the morning my skin feels moisturized instead of dry and chapped.
Hi there! Thank you for sharing your positive experience with our ZO Renewal Crème. We're so happy to hear that it's your favorite moisturizer and that it leaves your skin feeling soft and hydrated. We're glad to know that it has been a great addition to your skincare routine. Thank you for choosing ZO and we hope to continue providing you with quality products. Have a great day!
Helps soften your skin & smooth out your complexion!
Hi there!
Thank you for your kind words about our ZO 10% Vitamin C Self-Activating product! We're thrilled to hear that it has helped soften your skin and improve your complexion. We appreciate your feedback and hope you continue to enjoy the benefits of this amazing product.
Best,
The ZO team
The cream is lovely, no harsh smells and no irritation! Consistency is key so we will see after a few months.
Hi there! Thank you for taking the time to leave a review for our SkinBetter EyeMax AlphaRet Overnight Cream. We're so glad to hear that you have not experienced any irritation while using it. Consistency is definitely important when it comes to skincare, so we're excited to see how it continues to work for you after a few months. Thanks again for sharing your experience with us. Have a great day!